IT Support Engineer
IT Support Engineer
At Picnic we care about health and safety, so currently all interviews are done online and our team is working from home. We keep a close eye on the developments around Covid-19, and support your relocation to Amsterdam when it is safe to do so. It is possible to start working remotely with us - have a peek at how the remote onboarding is going here.
Do you want to be part of the grocery revolution? At Picnic you get the chance to join a young and forward-thinking startup culture, where everything you do matters. With a data-driven approach and an incredible service, Picnic strives to make grocery shopping simple, fun, and affordable for everyone. Known for our just-in-time supply-chain and a unique last-mile delivery strategy, we have become one of the fastest-growing companies of the Netherlands!
🏢 Where you fit in
As one of our System Administrators, you are taking on the responsibility for our IT-related productivity from day one - your colleagues at the office, in our fulfillment centers and at the hubs, they all trust you to keep them on fire. By ensuring that our systems are up and running and fully secure, you guarantee the delivery of groceries across the Netherlands and Germany - making lots of customers happy.
We run advanced Warehouse Management Systems and a fleet of electric vans that operate with tight deadlines: daily deliveries go out each day, no compromises. With lots of engagement and quick-thinking, you fix issues and follow up to direct calls on critical network issues.
Your hands-on support goes beyond the "have you tried turning it off and on again?"-line and your people skills are to die for. In exchange for your invaluable help you'll collect the most in-depth experience in an ambitious tech company. With plenty of room to grow you'll get to know best practices in network infrastructure, security, and asset & account management.
We don’t hide what we do. Instead, we open-source with the community that helped us grow. Here’s proof: http://picnic.tech
👉🏼 Who you are
- You completed a bachelor’s degree in Security and Network Engineering, IT Management, Computer Networks or a related field
- You have 1 to 3 years of experience in a similar role
- You have advanced knowledge of at least one of the major operating systems (Windows, MacOS, Linux), and intermediate experience with the other two
- You have a basic understanding of Atlassian products (Jira), Google Workspace and Azure AD
- You are familiar with network protocols and equipment, as well as security best practices
- A nice to have: some experience with scripting (i.e. Powershell, Bash, Python)
- You like to chat and connect with people
- You are structured, detail oriented and happy to focus on problem-solving
- Your English skills are on point (no Dutch required)
🍩 Picnic perks
Located in Amsterdam, our fun-filled office is the best place for you to focus on your Picnic projects. Equipped with your favorite hardware and surrounded by like-minded people, you’ll grow professionally and personally, while enjoying the startup life along the way. We like to keep our 40-hour work-week flexible around here.
Our tech team consists of 15 product teams, which handle tons of innovative projects. Sharing, mentoring and keeping up to date is a must at Picnic: Meetups, webinars, Lunch & Learn sessions, and our very own Tech academy make sure that’s taken care of. Your soft skills will get some attention as well, with tailored training and courses.
Our salaries are market competitive and our pension program will put your mind at ease.
🏡 Relocation package?
Sure! If you join Picnic from abroad, we’ll cover your trip to Amsterdam, sponsor your Visa, and offer you a month of accommodation while you settle in.
If you are joining us from a country that doesn’t allow traveling to the Netherlands just yet, there's a chance that your onboarding could take place remotely. We had lots of new team members starting their Picnic-journey remotely already, you can have a peek at how it's going here.
What are you waiting for? Get in touch! And no worries, the whole process is currently fully remote, to keep everyone safe and healthy.
- CV screening
- Phone conversation
- Online test*
- On-site day*
* Depending on the role